Genesis

Genesis

Customer Service Representative

Charlotte, NC | $76K - $137K

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Qualifications

  • Proven experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team-oriented environment
  • Strong problem-solving abilities and attention to detail
  • Willingness to engage with customers face to face and build rapport

Responsibilities

  • Act as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience
  • Collaborate with a diverse team to coordinate and support marketing initiatives
  • Engage customers in person to gather feedback, share information, and build lasting relationships
  • Contribute to a positive work culture through teamwork and collaboration

Benefits

  • We provide opportunities for upward mobility and management training to support your career growth
  • Participate in ongoing training programs for career advancement and skill development
  • Competitive compensation and performance-based incentives
  • Comprehensive health and wellness benefits package
  • Fun and supportive work environment with regular networking events and team-building activities

Company information

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