Amazon.com Services LLC
Station Operations Manager - San Francisco Bay Area
South San Francisco, CA | $20K - $28K
- At Amazon, we believe diversity and inclusion of different experiences and backgrounds foster innovation. To continue driving our 25 year journey of innovation, we are seeking leaders from non-traditional professional backgrounds who have demonstrated the capability of developing leaders and adapting to change with integrity. Talented individuals are crystallized into great leaders through cornerstone experiences - leadership opportunities that result in life changing lessons and drive people to accomplish great things. To demonstrate our commitment, qualified applicants will participate in a program designed to include different leadership experiences through our interview and onboarding process. Once hired, these candidates will enroll in a leadership academy designed to help bridge any gaps in order to become a Station Operations Manager at Amazon. You'll have a chance to take on progressive assignments specifically designed to leverage your already strong leadership skills... develop your business acumen, and test your analytics capability. This program is for innovative, talented, and experienced leaders seeking to become a high influential leader in critical pieces of Amazon's business. After completing the academy, a Station Operations Manager has complete responsibility for inbound, outbound, and sortation operations at an Amazon Delivery Station (a 24/7, last-mile carrier site representing the last leg of our delivery network). Customer packages travel from our Fulfillment Centers to regional Sort Centers and finally end up at our local Delivery Stations where packages are sorted and dispatched directly to the customer via delivery service providers (couriers). Station Operations Managers will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations. Amazon's transportation teams work to ensure the delivery of packages for customers around the world. Amazon Customers around the world have ordered hundreds of items per second and our transportation teams play a critical role ensuring packages make it to each customer on-time and in the expected condition. Whether items are large or small, we find solutions to make sure we are delivering on our promise for customers - delivering smiles. Join us as we continue to make history. Key Responsibilities and Job Elements: Lead and supervise a team of Area Managers (2-5) front-line supervisors depending on location) and associates in outbound or inbound operations Take ownership of overall safety, quality, performance and customer experience of the shift Support, mentor, and motivate your salaried and hourly workforce Lead large-scope projects with site and regional impact Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives Lift up to 49 pounds and frequently push, pull, squat, bend, and reach Stand/walk for up to 12 hours during shifts Work in an environment where the noise level varies and can be loud Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) Continuously climb and descend stairs (applies to sites with stairs). Estimated Salary: $20 to $28 per hour based on qualifications
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