T-Mobile
Account Executive, State Government
Columbia, SC | $116K - $131K
Qualifications
- 4 + years Business Sales Experience is required
- At least 21 years of age
- Legally authorized to work in the United States
- High School Diploma or GED
- A valid license, a clean driving record, and proof of insurance at your own cost is required
Responsibilities
- The State Government Account Executive position focuses on the customer life cycle, supporting the growth of State and Local State Government
- The primary responsibilities are to sell to State and Local accounts, renew contracts, increase customer satisfaction, and improve revenue while driving customer retention activity
- This is a new business development role, prospecting and hunting for new business
- As a State Government Account Executive, your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business
- New Sales activities: Utilize contact list to call leads to generate sales opportunities
- Exceed monthly sales, renewal, and churn target goals
- Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business
- Sustain monthly call goals as expectations dictate
- Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base
- Complete Customer account maintenance resulting from account reviews
- Provide account analysis to determine up-sell and renewal offers
- Monitor and resolve customer issues
- Track individual account activity and results
- Extensive data entry, system navigation, and utilization required, including independent analysis and decision making related to information
- Uses automated knowledge system, as well as any training tools provided to deliver exceptional service to meet T-Mobile’s productivity and quality standards
- Attains productivity and sales goals based on targeted metrics
- Demonstrates positive and cooperative behavior with customers and coworkers
- Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct
- Disburses adjustments and credits as appropriate within established limits and criteria
- 10,001+ employees
- Information Technology, Retail, Mobile, Technology, Consumer Electronics, Telecommunications, Internet, Information Technology and Services, Computer Networking, Mobile Applications
- Public Company
- Last round: Private equity
- Last round: US$ 1.6B
- Bellevue, WA
- Company Specialties:
IoT, Retail, 5G for All, Future of 5G, Business Sales, Customer Care, Business Wireless, Consumer Wireless, Technology, Internships & Returnships, DE&I, and Benefits & Perks
Company information
T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit: https://www.t-mobile.com.
