Snap Finance
Inside Client Success Manager
US | $83K - $160K
Qualifications
- Min of 2 years of previous inside sales, customer facing and/or cold calling/outbound calling experience
- Scheduling flexibility
- Proven track record of overachieving goals and quotas
- VERY strong phone presence and experience making dozens of calls per day (this is essential)
- Excellent verbal and written communication skills
- Must work well independently and adhere to KPI's
Responsibilities
- Working well in a fast-paced, flexible environment
- Implementing your fierce cold calling skills in addition to your good organizational techniques to manage your time and your assigned portfolio
- Tracking and identifying trends within your portfolio to appropriately plan and prioritize your calls on a daily, weekly, and monthly basis
- Training new merchants on the benefits of using Snap and how to most effectively use our system to grow their business
- Actively seeking to engage existing merchants within your territory by building/maintaining rapport, providing information and value, resolving concerns, supplying any needed training and marketing materials and more
Benefits
- Generous paid time off
- Competitive medical, dental & vision coverage
- 401k with company match
- Company-paid life insurance + supplemental options
- Company-paid short-term disability
- Long term disability and legal coverage
- Pet insurance
- A value-based culture where growth opportunities are endless
- 1,001-5,000 employees
- Retail, Financial Services, Technology, E-commerce, Consumer Finance, Fintech, Consumer Lending, Credit and Lending, Consumer Financing, Retail Financing
- Privately Held
- Last round: Oct 3, 2022
- Last round: US$ 21.0M
- Salt Lake City, UT
Company information
“Thank you for helping me out.” “Snap believed in me when others didn’t.” "I needed help and Snap came through for me." These comments from real consumers are why Snap Finance exists. Since 2012, Snap has been on a mission to bring flexible, pay-over-time financing options to all consumers. Our retail partners told us that many of their customers couldn’t qualify for traditional credit, causing embarrassment and leaving them with no way to buy the items they want and need for their families. This gap also left our retail partners with missed opportunities. At Snap, we’ve harnessed the power of data to empower customers of all credit types and to help retailers close more sales. Our technology brings together machine learning, non-traditional risk variables, and years of data to create a proprietary decisioning platform. The result is financing that looks at each customer through a more holistic, human lens. We’re proud to serve the 40% of U.S. consumers who are building or rebuilding their credit. Our fast, flexible pay-over-time solutions are changing the face and the pace of consumer retail finance. And we’re hiring!
