Emser Tile
Customer Service Representative
San Jose, CA | $71K - $137K
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Responsibilities
- You will be responsible for converting customers into passionate evangelists
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
- 501-1,000 employees
- Retail, Construction, Real Estate, Home Improvement, Interior Design, Building Materials, Wholesale, construction, architecture, interior design
- Privately Held
- Los Angeles, CA
- Company Specialties:
Flooring Products, Product Design, Decorative Tile, Wall Tile, interior design, design, tile, flooring, glass tile, stone, and home decor
Company information
Established in 1968, Emser Tile, headquartered in Los Angeles, has become a leading designer and marketer of the world’s finest tile and natural stone. By offering unparalleled service and a dynamic selection of products, Emser is one of the most comprehensive sources for interior and exterior products that include porcelain, ceramic, metal, glass, quarry, decorative accents and mosaics, cut-to-size stone, setting materials, and custom manufactured products made to your specifications. Emser products are designed for both residential and commercial projects. Emser’s 75 local sales and service locations, with plans to open additional locations, plus our two state of the art distribution centers and over 2 million square feet of warehousing space, combine national presence with local service. This allows us to respond to the changing trends and technology.
