AIM Mail Center
Store Manager / Sales Manager
Laguna Niguel, CA | $101K - $23K
Qualifications
- Proven experience in retail management, with a focus on sales and customer service
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Analytical mindset with the ability to interpret sales performance data
- Knowledge of inventory management practices
- Familiarity with visual merchandising principles
- Budget management skills
- Problem-solving and decision-making abilities
- This job description is a general overview and may be subject to change based on the specific needs of the organization
- This position requires undergoing background check
Responsibilities
- The Store/Sales Manager is responsible for overseeing the daily operations and performance of a retail store
- This role involves managing a team of sales associates, implementing sales strategies, and ensuring excellent customer service
- The Store/Sales Manager plays a crucial role in achieving sales targets, maintaining inventory levels, and fostering a positive working environment
- Team Leadership:
- Recruit, train, and manage a team of sales associates
- Set performance expectations and provide ongoing coaching and feedback
- Ensure exceptional customer service standards are maintained
- Address customer inquiries, concerns, and complaints in a professional and timely manner
- Implement initiatives to enhance the overall customer experience
- Monitor and manage inventory levels to prevent stockouts and overstock situations
- Conduct regular inventory audits and collaborate with relevant teams to optimize stock levels
- Oversee the layout and presentation of merchandise to maximize sales
- Implement and maintain visual merchandising standards to enhance the store's visual appeal
- Compliance and Security:
- Ensure compliance with company policies and procedures
- Implement security measures to protect the store's assets and minimize losses
- Provide regular reports to higher management on sales performance, inventory status, and other relevant metrics
- Sales & Marketing:
- Identify and analyze local market trends, customer behavior, and competition
- Develop and implement targeted local marketing initiatives to increase brand awareness and drive foot traffic to the store
- Create compelling campaigns tailored to the local audience
- Utilize various channels such as social media, community events, and partnerships to promote the store locally
- Develop a cold calling strategy to reach out to potential clients, partners, and collaborators
- Create and maintain a database of potential leads, prospects, and contacts
- Initiate outbound calls to introduce the store's products/services, build relationships, and explore potential partnerships
- Stay informed about industry trends, competitor activities, and market changes
- Continuously develop personal and team product knowledge
- 8 hour shift
Benefits
- Pay: $18.00 - $23.00 per hour
- Employee discount
Company information
