U-Haul

U-Haul

Customer Service Representative

Carrollton, TX | $78K - $142K

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Qualifications

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent
  • May be required to use protective clothing or gear such as masks, goggles, gloves or shields
  • The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs
  • assisted or unassisted

Responsibilities

  • As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment
  • As well as assisting customers, using up-to-date technology to dispatch and return equipment
  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot including checking fluid levels
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University

Benefits

  • Schedule a hands-on working interview and get paid for it
  • We also offer a $100 hiring bonus!
  • In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Company information

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