Capgemini
Senior Business Analyst- Salesforce B2C Commerce
IL, US | $120K - $174K
Qualifications
- 5+ years' experience as a Salesforce Commerce Cloud / Demandware Business Analyst/Administrator
- Expert Level Experience with Salesforce Commerce Cloud Business Manager
Responsibilities
- Work with clients and end users to gather, understand and define business requirements
- Assist with ongoing system Salesforce Commerce Cloud administration including but not limited to: creating products, promotions, source codes, gift cards, coupons, sales tax and merchandising the site, configuration of Security functionality
- Maintain database integrity and accuracy via data cleansing, data uploads
- Assist with release evaluations including defining scope and priorities for system initiatives
- Troubleshoot production issues in a timely manner and provide internal support when needed
- Lead end users during User Acceptance Testing (UAT) & regression testing to accurately prioritize defects and re-test resolved issues
- Train customer personnel to Manage the Storefront
Benefits
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief
Company information
