Cedarhurst Senior Living
Director of Sales
Springfield, IL | $129K - $191K
Qualifications
- Bachelor’s Degree or 2-5 years of successful sales experience
- Demonstrated sales closing skills with a consistent record of high occupancy results
- Collaborative team player able to establish effective working relationships with team members
- Demonstrated experience in promoting a high level of customer service and hospitality towards and among all residents, associates, and visitors
- Dependable with a strong work ethic
- Possess an appreciation of seniors and an understanding of the aging process
- Thoroughness & detail oriented
- Goal- and result-oriented, as well as self-motivated
- Superior analytical, project management and organizational skills
- Sense of professional curiosity, desire to learn new things, and to find / recommend solutions to problems
- Great communication and interpersonal skills required along with the heart and passion to work with older adults while providing the best care possible
- Must have the ability to remain calm in stressful situations, to be flexible, to work well with many interruptions and have skill in multi-tasking
- Valid Driver’s License required
- Must exhibit and promote a high level of customer service, hospitality, curiosity and friendliness towards all residents, visitors, employees, and the overall facility
Responsibilities
- As a Director of Sales, you will have to opportunity to connect with, and positively impact the lives of, our residents daily!
- You will be responsible for meeting and exceeding all occupancy and revenue goals by developing and implementing the community’s strategic sales plan
- The Director of Sales is accountable for the entire sales process: building prospect base and referral base, maintaining the online sales tracking database, meeting, and exceeding all weekly sales goals and benchmark conversion ratios, generating tours, and securing deposits for move-ins
- The ideal candidate also has experience in relationship-building with professionals in effort to generate leads and referrals to the community
- As a Director of Sales, working with the Executive Director, you will impact the lives of our residents by –
- Function as primary contact for phone inquiries and walk-in visitors to drive occupancy
- Responsible for outreach to increase professional referrals
- Discover the needs of prospective residents and their families and attempt to find appropriate solutions to those needs (including, potentially, a move to Assisted Living or Memory Care)
- Conduct appropriate follow up activities in effort to facilitate positive, trusting, and valuable relationships
- Create and cultivate productive relationships with other businesses and resources for senior adults, in effort to offer resources to prospects and to receive referrals from those sources
- Document all planned and completed sales activities in a provided database, in accordance with standards established by the support team
- Collaborate with Executive Director, as well as area and regional sales teams to strategize and develop creative programs to identify and connect with key referral sources in the community and identify ways to maintain and nurture those relationships
- Work with the Executive Director to help staff members maximize opportunities for resident and family-member referrals
- Work with the Executive Director to help ensure that staff members receive inquiries appropriately and productively
- Assist community in exploring strategic sales approaches for all prospects during coaching sessions
- Other duties as assigned
Benefits
- Cedarhurst offers a competitive benefits package including medical insurance coverage, life insurance, long-term disability coverage and a 401(k) Plan with company match (after 1 year of service)
- Cedarhurst offers wages on-demand which allows you to access your earned wages before your payday
- Cedarhurst considers the health and safety of its patients, family members, and team members as its highest priorities
- 1,001-5,000 employees
- Hospitality, Real Estate, Healthcare Services, Hospitality and Tourism, Healthcare, Property Management, Senior Living, Assisted Living, Assisted Living Facilities, Retirement Communities
- Privately Held
- St. Louis, Missouri
- Company Specialties:
Assisted Living, Memory Care, and Independent Living
Company information
Cedarhurst Senior Living is an experienced operator of Independent Living, Assisted Living, Personal Care, and Memory Care communities under the Cedarhurst Senior Living, Cedar Ridge and Cedar Creek brands. Cedarhurst is part of The Dover Companies, established in 2007 to develop, construct, own and operate high-quality senior housing. Cedarhurst Senior Living operates 48 communities in Illinois, Missouri, Kansas, Georgia, Oklahoma and Wisconsin and currently has six new communities under construction. The senior living provider’s mission is to positively transform the lives of seniors by offering customized lifestyles partnered with expert care, dignity, and respect. To learn more about Cedarhurst, please visit www.CedarhurstLliving.com.
