Stanford University
Business Analyst - GSB Admissions
Stanford, CA | $110K - $169K
Qualifications
- Bachelor's degree in business administration, computer science or a related field, plus eight years of relevant work experience, or a combination of education and experience
- Demonstrated experience managing complex management information systems and projects in a fast-paced environment, including overseeing technical staff
- Ability to assess, optimize, design and document complex business processes and functions
- Proven problem solving and analytical thinking, including approaching problems systematically and collaboratively
- Commitment to operational excellence with the flexibility and openness to innovate, especially related to automating existing work functions or processes
- Expertise in creating forms, emails, and portals in the Slate environment
- Experience negotiating projects and resources with senior staff and stakeholders
- Ability to cultivate partnerships with internal clients and communicate complex ideas and processes to non-technical audiences
- Strong organizational and project/process management skills
- A self-starter mindset and willingness to take initiative, work independently, prioritize effectively, and multi-task efficiently
- Excellent written and verbal communication skills
- Skilled with Microsoft Office, Google Suite and Outlook
- Advanced knowledge of Excel
- Ability to work evenings, weekends, and holidays when required for critical needs
- This full-time hybrid position requires working at least two days per week onsite
Responsibilities
- The Operations team designs and manages the systems and infrastructures that improve our ability to attract, recruit, select, and enroll outstanding MS students for our MSx Program and MBA students for our MBA Program
- The Business Analyst will lead the evaluation of our business processes, identification of technology gaps, and prioritization of technical needs and requirements
- The Business Analyst also will support Operations priorities, procedures, and systems to ensure our department meets its deadlines and delivers exceptional results
- In this role, you will leverage strong data architecture, system development and technical implementation skills to develop solutions that address our business priorities
- You will bring proven project management expertise and experience collaborating and negotiating with senior stakeholders and business partners to ensure success
- Also, as a key member of the Operations team you will partner with colleagues to develop solutions to business and technical problems throughout the admissions lifecycle; answer inquiries from program prospects, applicants and admits; support admit verification, visa and other prematriculation processes; and participate in department events and initiatives
- Evaluate current admission systems and business processes and develop proposals for improvements based on strategic goals, client needs, and technical capabilities
- Present findings to senior stakeholders, business partners and IT staff
- Engage staff through discovery sessions to identify their business needs
- Document technical requirements and specifications
- Cultivate relationships to develop successful business solutions
- Proactively update staff on project statuses, including issues that may impact admission processes and deliverables
- Closely collaborate with IT development teams on behalf of the department to support new projects and respond to critical system issues
- Continue to enhance the Slate platform by creating new custom features for admissions processes
- Examples may include dynamic forms, emails customized with liquid markup, and portals with dynamic content
- Develop testing plans, user training and documentation, reports and dashboards
- Ensure high level of client satisfaction by monitoring admission systems and identifying and escalating potential system or process concerns
- Respond to prospect, applicant and admitted student inquiries over the phone and via email
- Support prematriculation processes such as visas, verification and transcript review
- Exercise discretion in working with sensitive data and processes
- Employees may also perform other duties as assigned
Benefits
- The expected pay range for this position is $110,000 to $169,000 per year
- Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position
- We provide competitive salaries, excellent health care and retirement plans, and a generous vacation policy, including additional time off during our winter closure
- Freedom to grow
- Take advantage of career development programs, tuition reimbursement, or audit a course
- We offer free commuter programs and ridesharing incentives
- Enjoy discounts for computers, cell phones, recreation, travel, entertainment, and more!
Company information