Fetch
Product Manager
Austin, TX | $116K - $174K
Qualifications
- Humor - we don't take ourselves too seriously
- Background in product management, software development, or product design
- Demonstrated ability to effectively prioritize and manage competing priorities
- Desire to partner closely with engineering and design in developing solutions that create customer value and work within the constraints of the business
- Experience in mapping user journeys and touchpoints
- Experience in hypothesis and A/B testing
- A track record of cross-team collaboration and stakeholder management
- Familiarity with agile product development methodologies
- Strong critical thinking skills
- Comfortable working hands on with data and performing ad-hoc analysis
- Strong prioritization skills
Responsibilities
- You will lead the development of world class solutions and experiences while playing a vital role in growing and supporting Fetch’s most critical asset, our people
- You will serve as a customer-focused business partner for Fetch’s full-time drivers and gig delivery partner community
- You will partner with Centralized Operations and Driver Success teams to better all points of the driver user journey and digital experience
- You’ll identify new opportunities for over-the-road efficiencies and cost optimizations from dispatch and routing to workforce management and intra-building navigation
- You will gain an intimate understanding of our delivery partner end-users and a deep knowledge of Fetch logistics
- You will partner with operations leaders in scaling and optimizing over-the-road processes by assessing user and business needs and identifying high return opportunities for improvement
- You will often get your hands dirty, deliver packages monthly, and work side by side with warehouse teams
- You will manage the full product life cycle from ideation to delivering measurable outcomes and driving continuous improvement
- You’ll partner with engineers and designers in collaborating on new feature development and bring a comprehensive understanding of the problems to be solved and the outcomes to be achieved
Benefits
- Adaptation - we open-mindedly address new challenges
Company information
