Comcast
Strategic account executive
Chamblee, GA | $126K - $165K
Qualifications
- Familiar with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity / Disaster Recovery concepts
Responsibilities
- Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations
- Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships
- Actively seeks ways to promote and position the Comcast brand within territory
- Builds relationships and drives alignment and regular communication between key GTM partners
- Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services
- Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience
- Maintains and builds customer relationship to drive customer retention
- Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills
- Maintains accurate and quality sales records and prepares sales and activity reports as required
- Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills including presenting, persuading, and negotiating
- Demonstrates some knowledge of Network Design, SDWAN, and Network Security
- Consistent exercise of independent judgment and discretion in matters of significance
- Regular, consistent, and punctual attendance
- Must be able to work nights and weekends, variable schedule(s) as necessary
- Other duties and responsibilities as assigned
- Understand our Operating Principles; make them the guidelines for how you do your job
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
- Win as a team - make big things happen by working together and being open to new ideas
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
- Respect and promote inclusion & diversity
Company information
