Park Lawn Corporation
Area VP Operations
Nashville, TN | $117K - $290K
Qualifications
- Financial Acumen
- Detail Orientation
- Problem Solving
- Required Education, Experience, Certifications And Licensure
- Bachelor’s degree (BS/BA) in business administration or related field or equivalent combination of education and experience
- Minimum of 10 years’ management & operational
- Valid state issued driver’s license in good standing and acceptable driving
- Ability to drive change, improve processes, and implement innovative and proactive solutions
- Exceptional analytical, problem-solving, and decision-making abilities
- Demonstrated ability to focus on financial performance and business profitability
- Strong leadership and people management skills, with the ability to inspire and motivate
- Exceptional communication and interpersonal skills to effectively interact with stakeholders at all levels
- Sound knowledge of relevant industry regulations and compliance requirements
- Proficient MS Office Suite, operating and financial software
- Ability to read, write and speak English fluently
Responsibilities
- The primary objective of this role is to ensure operational excellence while driving benchmark achievement and sustainable growth
- Lead a team of managers and collaborate closely with senior management and various support departments to achieve benchmark performance and maintain the highest standards of operational efficiency within assigned area
- Develop and execute strategic plans to achieve financial and service targets, including revenue and call volume growth, cost optimization, customer survey execution and profitability enhancement for all business locations within assigned area
- Continuously monitor and improve operational processes, procedures, and systems to maximize efficiency, productivity, and increase client family satisfaction
- Lead the development of annual forecasts for the area, ensuring alignment with benchmarks and company objectives
- Monitor financial performance and initiate corrective actions as necessary
- Conduct regular financial analysis and review with managers, prepare and review financial reports, and present key findings to senior management
- Provide insight and recommendations for opportunities to improve benchmark achievement based on relevant data
- Lead, inspire, and mentor individual business location managers within area of responsibility
- Provide guidance, performance-based feedback and maintain a collaborative relationship in order to foster a culture of high performance and accountability which is aligned with our mission
- Identify potential risks and develop strategies to mitigate them, ensuring compliance with relevant laws, regulations and company policies and procedures
- Ensures fixed assets are Initiates recommendations on purchases of new equipment and improvements to company property
- Collaborate closely with cross-functional teams, including sales, safety & risk, training & development, human resources and accounting, to align objective and drive successful outcomes
- Establish and maintain strong relationships with key internal and external stakeholders, including client families, suppliers, regulatory bodies and professional associations, to drive business growth and ensure client family satisfaction in each market
- Identify opportunities for operational improvements, implement best practices, embrace technology solutions, and drive innovation to enhance individual business performance and optimize business performance
- Provide guidance and support to employees regarding HR policies, procedures and employee relations issues
- Work collaboratively with HR Department on all employee issues proactively
- Works directly with local leadership and VP of Development to manage inventory development and construction projects
- Other duties as
- The duties associated with this position are generally performed in an indoor office
- Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or
- Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle, and cemetery grounds maintenance equipment
- Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds
- This position may also require reaching, pushing, and pulling
- This position may also be exposed to chemicals and/ or bloodborne pathogens
Benefits
- Financial assistance programs encouraging employees through education and development in industry related subjects
- Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges
- Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match
- Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team
- Employee Discounts on services, merchandise, and property to help our team members in their time of need
- 1,001-5,000 employees
- Health Care Equipment & Supplies, Specialized Consumer Services, Health Care Facilities, Funeral Services, Cemetery Services, Cremation Services, Health Care Providers & Services, Cemetery Operations, Death Care Products, Advanced Funeral Planning
- Public Company
- Toronto, Ontario
- Company Specialties:
Cremation, Mausoleum, Ground Burial, and Memorialization
Company information
Park Lawn Corporation (TSX: PLC) is the largest publicly traded Canadian-owned funeral, cremation and cemetery provider and is the fastest growing company in the industry in North America. Since 2013 PLC has grown from 6 cemetery properties in Toronto, Ontario to a diverse portfolio of properties and businesses operating across Canada and the US. With a dynamic leadership team and innovative approach to our operations, PLC has a strategic advantage over the more traditional players in a stagnant industry resistant to change. As the company continues its strong growth both organically and through acquisition, PLC is changing the way products and services are delivered and how customers engage with the marketplace.
