Experience working within an agile, product-focused team
Experience gathering business requirements and translating into user stories for technical teams
Experience collaborating with product teams and business stakeholders
Experience articulating requirements between non-technical and technical resources
Experience with test case creation and executions
Experience working in the transportation or logistics industry
Experience performing data mapping between internal and/or external systems
Experience reading and interpreting B2B technical specifications documents
Experience reading, creating or modifying JSON, EDI X12, or XML schemas
Experience with API or EDI connectivity methods
Responsibilities
As a Business Analyst on the B2B Integration Team, you will work within the agile framework to apply a general knowledge of transportation processes to our product integration strategy to deliver innovative and scalable integration solutions for our customers and their trading partners
In this role, the Business Analysts work closely with product teams, software engineers, tech support, business implementation and customer experience teams to implement cutting-edge technologies that create disruptive change within the transportation and logistics industries
Build relationships with customer-facing teams and external trading partners to gather a high-level understanding of transportation customer business processes and trading partner integration capabilities to build robust integration solutions for our customers
Collaborate closely with product team members to gather integration requirements, creating clear user stories which will guide software developers and quality assurance specialists through building, testing, and implementing B2B integration capabilities which will streamline integrations with external trading partners
Create functional documentation and data flow diagrams which summarize B2B Integration technical designs for use by tech support, trading partners, and customer facing resources
Contribute to the architectural design of B2B integration solutions, considering scalability, performance, and security requirements
Serve as an escalation point of contact for troubleshooting integration issues by applying your problem analysis skills and creativity to ensuring timely resolution, customer satisfaction and providing solutions which will address root cause
Proactively seek out and implement automation ideas to improve efficiency, streamline integration processes, and speed up turn-times to complete external integrations
Benefits
For this role, we anticipate paying $75,000 - $100,000 per year
This role is eligible for variable pay, issued as a monetary bonus or in another form
Any compensation range provided for a role is an estimate determined by available market data
Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance