Prodapt

Prodapt

Senior Salesforce Communications Cloud Project Manager

Dallas, TX | $99K - $172K

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Qualifications

  • This role requires a seasoned professional with a proven track record in Salesforce project management, specializing in the communications cloud, and having extensive experience in Vlocity engagements
  • If you are a strategic thinker, proficient in Salesforce CRM applications, and have a successful history of leading communications projects, we would like to encourage you to apply
  • Proven track record in Salesforce project management within the communications sector
  • In-depth knowledge of Salesforce CRM applications, particularly in the Communications Cloud
  • Proficiency in Agile, Scrum, and Waterfall methodologies
  • Strong communication and leadership skills
  • Previous experience in overseeing Salesforce projects within the communications industry

Responsibilities

  • Leadership in Communications Cloud: Lead and oversee Salesforce projects with a focus on the Communications Cloud, showcasing expertise in this specialized area
  • Vlocity Engagements: Bring extensive experience in implementing Vlocity engagements, contributing to the success of large-scale Salesforce projects
  • Scalable Implementations: Demonstrate proficiency in implementing Salesforce solutions across Small, Medium, and Enterprise-scale projects tailored to the unique needs of the communications industry
  • Stakeholder Collaboration: Collaborate closely with stakeholders in the communications sector to understand specific requirements and ensure successful project delivery
  • Workflow Optimization: Utilize your expertise to optimize workflows by designing and implementing effective business processes within the Salesforce Communications Cloud
  • Methodology Expertise: Showcase experience in Agile, Scrum, and Waterfall methodologies for Software Development Life Cycle (SDLC), focusing on the communications domain
  • Client-Centric Approach: Understand clients' business pain points in the communications sector and align project solutions leveraging the Salesforce platform
  • Testing and Adoption: Oversee system and user acceptance testing, ensuring seamless adoption, change management, and training processes tailored to the communications industry
  • Solution Delivery: Leverage your project management skills to deliver successful outcomes, meeting or exceeding client expectations in the Communications Cloud and Vlocity engagements
  • CRM Implementation Expertise: Utilize your extensive experience in implementing end-to-end CRM solutions using Salesforce, specifically emphasising the Communications Cloud and Vlocity

Company information

Prodapt has a singular focus on the Connectedness vertical. We partner with the leading creators of our hyper-connected world. Prodapt’s customers range from telecom operators, digital / multi-service providers (D/MSPs), technology and digital platform companies in the business of connectedness. Prodapt builds, integrates, and operates solutions enabling next-generation technologies and innovations. Prodapt services global leaders including AT&T, Verizon, CenturyLink, Adtran, Vodafone, Liberty Global, Windstream, Virgin Media, Rogers, Deutsche Telekom among many others. Prodapt’s customers today help more than a billion people, and five billion devices stay connected. Employing over 5000+ people, Prodapt has offices in North America, Europe, Latam, India, and Africa. We are part of the 128-year-old business conglomerate, The Jhaver Group, which employs over 30,000 people across 80+ locations globally.

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5,001-10,000 employees
Consulting, Telecommunications, Information Technology and Services, Outsourcing/Offshoring, Staff Augmentation
Privately Held
Founded: 1999
Last round: Private equity
Last round: US$ 75.0M
Chennai, Tamilnadu
Company Specialties:
IT services for Communications Industry, OSS/BSS, NMS offerings, M2M, IoT Offerings, DevOps & Remote Infrastructure Management, Business Process Services, Analytics, Artificial Intelligence, Robotic Process Automation, Software Defined Networking, Network Functions Virtualisation, Intelligent Automation, Customer Experience, Consulting, Telco Services, Microservices, Agile delivery, and Customer Experience Portal