The Westin Philadelphia
Group Sales Manager
Philadelphia, PA | $105K - $153K
Responsibilities
- Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Maximize revenue by selling all facets of the hotel to previous, current and potential clients
- Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements
- Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented
- Coordinate various departments' participation in servicing accounts
- Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue
- Develop and conduct persuasive verbal sales presentations to prospective clients
- Articulate and leverage the benefits of the hotel to close sales opportunities
- Travel locally to conduct outside calls, promote the hotel and review competition
- Represent hotel at trade shows
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Perform other duties as requested by management
- Work schedule varies and may include occasionally working on holidays and weekends
- Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard
- Moderate travel between hotel and client’s locations required
- 10,001+ employees
- Restaurants, Caterers, Hotels & Motels, Convention & Meeting Facilities & Services, Steak Houses
- Public Company
- Philadelphia, PA
Company information
Situated in the heart of a city rich with history, The Westin Philadelphia elegantly enhances its desirable Rittenhouse Square address with comfort and style. Steps from upscale shopping, award-winning restaurants and conveniently connected to the offices at Liberty Place, The Westin provides guests with the premiere downtown location. Museums and historical attractions, including the Liberty Bell, Independence Hall, and the Constitution Center, promote the cultural wealth of Philadelphia. Reenergize in our WestinWORKOUT® Fitness Studio. Then enjoy a hand crafted cocktail in The Lobby Bar. The Westin Philadelphia impresses both business and leisure travelers alike with its 294 guest rooms and 19 suites, all beautifully appointed with welcoming décor and revitalizing amenities. Our signature Heavenly® Bed ensures a relaxing night's sleep, and the Heavenly® Bath is the perfect place to refresh.
