City of Baltimore

City of Baltimore

Chief of Staff - Operations Manager III

Baltimore, MD | $129K - $223K

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Qualifications

  • Knowledge of standard office management methods
  • Knowledge of organizational structure, staffing patterns and administrative controls
  • Ability to exercise judgment and discretion in applying and interpreting departmental policies, laws, rules, regulations and procedures
  • Ability to speak and write effectively
  • A Master's degree in Business Administration, Public Administration, Management, Law, or related field from an accredited college or university plus 10 years of senior management, policy-driven operational responsibilities including 3 years of experience managing homogeneous functions through subordinate supervisors is required or, an equivalent combination of education and experience

Responsibilities

  • Reporting to the MOCFS Executive Director, the Chief of Staff occupies an essential role on a team charged with executing MOCFS strategies and mission
  • The Chief of Staff directs all administrative, financial and operational activities for the organization’s Executive Director
  • The Chief of staff will prioritize critical issues across the agency and serves as a lead point of contact with key stakeholders
  • Additionally, the Chief of Staff will serve as a senior advisor to the Executive Director, especially on high priority issues, including but not limited to personnel issues and other strategic decisions
  • Provide leadership, supervision and oversee the operations of assigned units in accordance with the organization's policies and applicable laws; interviewing, hiring, training employees; planning, assigning, and directing work; appraising performance; rewarding and coaching; addressing complaints and resolving concerns
  • Review, interpret and recommend new, revised or amended departmental policies, practices, and procedures to ensure program efficiency and compliance with City, State, and Federal laws and regulations
  • Solves complex problems, mediate disputes and addresses issues prior to engagement with the Executive Director
  • Serves as a strategic business advisor to MOCFS’ executive management team by assisting them in effective decision-making and execution of key initiatives
  • Perform other related duties as assigned
  • Knowledge of the principles, practices and procedures of business and public administration
  • Ability to plan, organize, and direct the work of others
  • Ability to present recommendations clearly and concisely
  • Ability to communicate effectively with co-workers, staff of other agencies and the general public

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