World Learning
Global Operations Manager
Washington, DC | $56K - $68K
Qualifications
- Interest in and knowledge of current affairs in the region
- Minimum 3 years' experience in study abroad administration or related operational support units
- Problem-solving and organizational skills
- Demonstrated ability to work independently and collaboratively
- Proven ability to work cross-culturally
- Competence in prioritizing and managing multiple tasks
- Articulate command of the English language, both oral and written
- Fluency in a language, other than English, that is commonly spoken in the region
- Applicants must be authorized to work in at least one of these countries: Australia, Indonesia (Bali), India, Nepal, Vietnam, or Western Samoa
Responsibilities
- Global Operations Managers are responsible for working with Program Administrators, Academic Directors, program staff, and home office support departments to ensure efficient, effective, and compliant program implementation
- The position will focus on the day-to-day program operations related to legal compliance, financial management, business affairs, staff and faculty issues, strategic growth and re-organization, the development of new programs/sites, and the formation of new partnerships
- The Global Operations Manager will be expected to lead regular regional administrative meetings, participate in the delivery of staff training, travel in the region periodically, and participate in organization-wide projects
- Support strategic growth of SIT in Asia Pacific by leading efforts to open new sites and liaising with potential partners and funders
- Contribute to SIT's continuing re-organization by analyzing operations in the region and creating new structures and processes to meet the needs of growing program centers
- STAFF AND FACULTY: PAYROLL AND OTHER PROCESSES
- Develop local staff hire processes in consultation with Human Resources
- Lead processes of hiring new local employees and contractors ensuring that the established internal process is followed
- Ensure that newly hired employees are paid through a compliant payroll process
- In collaboration with the SIT Human Resources Department, maintain records of locally hired employees ensuring that all employees have current letters of employment or employment contracts when needed
- Approve employee leave records ensuring they are accurate and complete
- Lead and contribute to projects related to locally hired employee benefits, job satisfaction, and other issues
- Ensure that compulsory activity reports are submitted to government agencies
- This may include report writing and working with other SIT faculty and staff to compile reports
- Work with the General Counsel's Office to create and close legal entities in the region
- Ensure year-end financial reporting is submitted per local requirements and that agreements with accounting firms are up to date
- Manage negotiating, execution, and tracking of agreements related to purchases of high value goods and services
- Oversee the annual budget submission process for programs in the portfolio providing regional level approval
- Submit Know Your Client documentation when it is requested by banks and other institutions
- In conjunction with signatories and home office, manage processes related to opening, closing, and changing bank accounts
- Ensure that bank account database records are up to date
- Review and approve lease renewals
- Ensure valid leases are collected and filled
- STUDENT HEALTH, SAFETY, AND WELL-BEING
- Serve as a member of the crisis response team responsible for managing urgent program and student issues
- Perform learning center site reviews according to the established process
- COLLABORATIVE PROJECT MANAGEMENT AND PROBLEM SOLVING
- Projects may include organization and delivery of staff and faculty training workshops, implementation of large-scale change in institutional business practices, or ad hoc research and reporting on specific program issues
Benefits
- Salary Range: USD $56,000.00 to $68,000.00
- 1,001-5,000 employees
- Education, Higher Education, Training, Nonprofit Organization Management, International Development
- Nonprofit
- Washington, DC
- Company Specialties:
International Development, Capacity Building, Teaching English to Speakers of Other Languages, Peace and Conflict Transformation, Sustainable Development, International Exchange, Education, Workforce Development, Civic Engagement, TESOL, Global Education, STEM, Youth Exchanges, Participant Training, Academic Exchanges, Professional Exchanges, Advocacy, Democratic Governance, and Grants and Contracts Management
Company information
For more than 90 years, World Learning has worked to create a more peaceful and just world. Our education, development, and exchange programs help people find their voices, connect with their communities, strengthen the institutions that form the backbone of a democratic society, and build relationships across cultures. With our support, these emerging leaders tackle critical global issues like poverty, conflict, and inequality. World Learning is working to improve global education to ensure schools and teachers have the tools they need to support students—including English language instruction through our TESOL teacher training. We encourage civic engagement in communities around the world, and we strengthen institutions to better serve their constituencies. Our youth workforce and entrepreneurship programs help people cultivate the skills they need for the modern economy. And consistent with our long history, we continue to offer a robust portfolio of people-to-people exchanges—including professional exchanges, academic exchanges, and youth programs—that enrich the lives of people from more than 150 countries. Our distinct approach to change incorporates five key elements: experiential learning, leadership development, inclusive practices, innovation, and grants management. We collaborate with local partners to find solutions that will truly work for each community. Together, we create the foundations for a better tomorrow. World Learning works globally to enhance the capacity and commitment of individuals, institutions, and communities to create a more peaceful, and just world through education, sustainable development, and exchange.
