Remote Jobs
IT Business Analyst - ServiceNow
Remote | $115K - $162K
Qualifications
- Candidates must have a minimum active DoD Secret clearance
- Bachelor's degree in Business Administration, Information Technology, or a related field
- Three (3) years of demonstrated experience in DoD/DON engineering/science management, operations research analysis or financial/cost analysis
- Proven experience as an IT Business Analyst, with a focus on ServiceNow solutions
- Strong understanding of Agile methodologies and experience in developing user stories
- Knowledge of best practices for developing integrated solutions using ServiceNow
- Excellent communication and collaboration skills
Responsibilities
- The successful candidate will leverage their expertise in Agile methodologies to gather requirements, develop user stories, and collaborate with clients to understand their needs
- This role will focus on implementing best practices for developing integrated solutions using ServiceNow, driving business analytics, and optimizing internal processes
- Utilize Agile methodologies to gather and document requirements from clients within the Digital Workplace Services portfolio
- Develop user stories to clearly define what is required to meet client needs and expectations
- Collaborate with cross-functional teams to ensure alignment with organizational goals and standards
- Work closely with clients to document their internal processes and understand business requirements
- Propose and implement solutions that align with client needs, emphasizing user-friendly and efficient designs
- Drive business analytics initiatives, identifying opportunities for process improvement and optimization
- Analyze data and provide insights to support informed decision-making and enhance overall business processes
- Collaborate with the team to ensure the successful integration of ServiceNow solutions and adherence to enterprise standards
Company information