Quality Services Moving
Customer Service Representative
Woodbridge, VA | $71K - $25K
Qualifications
- Thorough investigative skills with a keen attention to detail
- Excellent verbal and written communication skills
- A positive, service-oriented attitude
- Exceptional organizational skills and follow through abilities
- The ability to work quickly without sacrificing work quality and meet established deadlines
- Computer literate and financially savvy
- Minimum 1+ year experience with the same employer demonstrating the above
Responsibilities
- Answering and directing incoming calls
- Receiving, researching, processing, and responding to household goods claims
- Communicating with customers, both verbally and in writing, regarding the status of their claim
- Creating, updating, and maintaining claims-related records
- Completing Notice of Claim forms based on claim settlements
- Scheduling appointments with customers and inspectors/repairers
- Providing other clerical and administrative support to staff as necessary
- 8 hour shift
Benefits
- Business-casual work environment
- Competitive compensation package
- Benefits (including, but not limited to, health/dental insurance, 401(k) with employer matching, and tuition reimbursement)
- Professional development
- Exceptional promotional opportunities for motivated individuals
- Pay: $18.00 - $25.00 per hour
- Paid time off
- Vision insurance
- 51-200 employees
- Storage Solutions, Commercial Moving, Residential Moving, Packing Services, International Moving
- Privately Held
- Lorton, VA
- Company Specialties:
Executive Relocation & Management, Military & State Dept Storage, Local & Long Distance Packing & Moving, International Moving, Storage, Warehouse, Residential Moving, Commercial Moving, Packing, Staging, and Apartment Moving
Company information
At Quality Services Moving, we use Relocation Intelligence to deliver an exceptional experience for our customers. What does Relocation Intelligence mean to us? Since 1995, we have provided full-service residential, corporate, and international moving, storage, and packing services. With comprehensive capabilities and resources, including more than 100,000 square feet of secure warehouse space, we facilitate moves of all sizes – from start to finish. Located in Northern Virginia, Quality Services Moving does not use third-party vendors, so you know who will be handling your valued possessions throughout your move. Starting with our free in-home estimate, our moving consultants will answer all your questions and leave you with an accurate and professional moving estimate. Our professional teams are fully vetted and extensively trained to deliver consistent, quality service that we stand behind. Quality Services Moving is veteran-owned and provides moving services for the United States Military and other federal agencies – at home and overseas. Our experienced teams are flexible to meet the demands of every type of move – from coast to coast and across the globe. Don't suffer from relocation anxiety during your next move. Let Quality Services Moving bring you peace of mind through Relocation Intelligence.
