CrowdStrike
Corporate Account Manager (Hybrid)
Sunnyvale, CA | $112K - $168K
Qualifications
- 2+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fields
- Strong ability to run a discovery, manage full sales cycle, handle objections, implement a multi-faceted sales strategy such as working with partners, and close deals
- Proficient and/or good understanding of sales qualification frameworks such as Medic, Medpicc, and Sandlar
- Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role
- Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements
- Strong technical aptitude and ability to learn new concepts quickly
- Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
- High level of comfort handling client objections and negotiations
Responsibilities
- This is a full sales cycle role in which you will proactively advocate for the customers in the medium to large segment, while focusing on high levels of adoption to ensure customer satisfaction
- You will balance discovering upsell and cross-sell opportunities while partnering with our renewals team to ensure timely renewals
- Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.)
- to ensure the existing customer base is receiving the value they expect from their previous purchase
- Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate
- Achieve a quota of new sales growth within customer base
- Be a customer advocate, driving relationships with key customers and creating new champions
- Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells
- Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion
- Devise and execute account strategies and plans to maximize account growth
- Provide high touch customer service, including escalation and coordination of support issues as needed
- Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base
Benefits
- Remote-first culture
- Market leader in compensation and equity awards
- Competitive vacation and flexible working arrangements
- Comprehensive and inclusive health benefits
- Physical and mental wellness programs
- Paid parental leave, including adoption
- A variety of professional development and mentorship opportunities
- The base salary range for this position in the U.S. is $0 - $0 per year + variable/incentive compensation + equity + benefits
- A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location
- 5,001-10,000 employees
- Information Services, Software, Information Technology, Enterprise Software, Financial Services, Technology, IT Services, Artificial Intelligence, Data Analytics, Cloud Computing
- Public Company
- Last round: Post IPO equity
- Last round: US$ 4.6M
- Remote
- Company Specialties:
Next-Generation Endpoint Protection, Endpoint Detection and Response, Next Generation Anti-Virus, Managed Threat Hunting, Incident Response, Threat Intelligence, Malware Prevention, Malware Detection, Machine Learning, and Cloud-Delivered Endpoint Protection
Company information
CrowdStrike (Nasdaq: CRWD), a global cybersecurity leader, has redefined modern security with the world’s most advanced cloud-native platform for protecting critical areas of enterprise risk — endpoints and cloud workloads, identity and data. Powered by the CrowdStrike Security Cloud and world-class AI, the CrowdStrike Falcon® platform leverages real-time indicators of attack, threat intelligence, evolving adversary tradecraft and enriched telemetry from across the enterprise to deliver hyper-accurate detections, automated protection and remediation, elite threat hunting and prioritized observability of vulnerabilities. Purpose-built in the cloud with a single lightweight-agent architecture, the Falcon platform delivers rapid and scalable deployment, superior protection and performance, reduced complexity and immediate time-to-value. CrowdStrike: We stop breaches.
