6 year(s) of relevant experience in progressive roles managing IT system/software development and project management processes
Bachelor Degree
Information Technology, Computer Systems Analysis, Management Information Systems
Demonstrates intimate abilities and/or proven record of success in, roles as a Business Analyst working on software development projects, preferably for a global network of professional services firms, including the following areas:
Understanding of requirements from the business or stakeholder’s perspective and translating the requirements into the appropriate deliverables in an Agile/Scrum delivery model;
Documenting requirements and revising existing system logic or business process difficulties to select, build or modify large, complex or mission critical information systems to achieve business value;
Developing business and application domain knowledge for an assigned business portfolio and/ or LoS to aid in evaluating the balance of both business needs and user requests;
Responsibilities
They sit at the intersection of the business, user experience, and the technology that solve our customer and end-user problems
They design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life
Product Management’s involvement lasts throughout all stages of a product’s lifecycle including modifications, upgrades, maintenance of the product or product line
For commercial products, it also includes commercialization, Go To Market planning, sales, and other key business support activities
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution
Take action to ensure everyone has a voice, inviting opinion from all
Establish the root causes of issues and tackle them, rather than just the symptoms
Initiate open and honest coaching conversations at all levels
Move easily between big picture thinking and managing relevant detail
Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required
Develop specialised expertise in one or more areas
Advise stakeholders on relevant technical issues for their business area
Navigate the complexities of global teams and engagements
Build trust with teams and stakeholders through open and honest conversation
Uphold the firm's code of ethics and business conduct
Business Analysts apply analytical skills working with business and product owners to develop requirements and user stories stemming from product roadmaps
Analysts add value to the delivery team by working with the business and product owner to create clarity around business objectives through the development of and refinement of user stories
Our Business Analysts solve business problems working with delivery teams using Agile and scrum methodologies
Analyzing business and user needs, while establishing clear business value objectives;
Performing Senior Business Analyst responsibilities while working on large and complex software development, infrastructure, SaaS and/or Cloud solutions;
Managing the quality and acceptance of vendor analysis and testing of SOW deliverables in a project setting;
Developing and guiding the documentation of requirements and test cases so that the requirements and test cases are unambiguous, aligned, consistent and not in contradiction with each other;
Working collaboratively within a delivery team at all levels including stakeholder management, with considerate ability to take ownership of tasks and complete them with minimal direct supervision;
Establishing direction and vision for the team that aligns to strategic objectives;
Creating an atmosphere of trust to manage, motivate and coach staff, while encouraging responsiveness, quality and improvement;
Managing the assignment of project tasks by developing the project team, assessing project engagement risks throughout, driving conclusions, and reviewing/challenging the output produced by the team;
Resolving conflicts constructively;
Using analytics tools to identify opportunities to improve service performance, customer experience and communicate product value;
Articulating stakeholder messages in an influential way. (i.e. demonstrating value);
Engaging stakeholders proactively to ask for service delivery feedback and suggestions;
Acting as an advocate for customers as they navigate technology and security processes and interacting with different teams; and,
Developing and implementing programs that improve our customers’ ability to follow our processes and use tooling effectively