The Client Care Manager is responsible for the coordination of services between clients and caregivers in the Ignacio and Southern Ute Area, to maintain and constantly improve our quality of care to best meet the needs of the clients
Demonstrate dependability and integrity in all aspects of the job
Maintain timely Documentation of daily events, data entry for schedules, and maintain client care information
Timely Documentation and filing of appropriate case information
Participate in evaluations of caregiver staff
Recognize and reward good job performance and promote caregiver recognition
Maintain professional relationships with clients and employees, assuring clients and employees’ confidentiality
Maintain positive relationships with all Ignacio Clients and referral sources
Respond to and resolve any client or caregiver complaints, incidents or concerns
Communicate and refer appropriate matters to the Care Director or Chief Operating Officer
Communicate and reinforce Visiting Angels’ policies and procedures, as well as our standard of excellence
Fill in as On-call some evenings and weekends, as needed
Participate in weekly and monthly team meeting and project to improve our business
Answer the telephone and communicate efficiently while upholding Patient Privacy
Benefits
Pay: $50,000- year plus benefits
Paid Hands-On Training for All New Employees
Benefit Opportunities
Bonuses
Pay Raises Available, Annually
Paid Time Off
Paid Holidays
Yearly Sick Pay
Bereavement Leave
Company Car or mileage reimbursements (if applicable to position)
Complimentary Office Wellness Programs including paid Gym Memberships (Optional)