A builder: You like getting your hands dirty to create great experiences around business intent and customer insights
A partner: You develop relationships with key product and tech partners to build a customer-first experience
A storyteller: You can weave and share compelling narratives around research findings and design concepts
An energizer: You gather and integrate feedback, influence stakeholders and create energy for ideas or initiatives
An open book: You’re comfortable sharing in-progress work with teammates and partners
Strong leadership presence to facilitate collaboration between Design and Tech
Ability to translate user needs and requirements into clear and compelling artifacts
Ability to clearly communicate your recommendations to partners and influence the shape of the product using service blueprints, future state maps, user journeys, and more
Excellent problem-solving and relationship management skills
At least 3 years of experience with user experience design and including visual UI design
Responsibilities
Responsible for the end-to-end user experience and interface design for both customer-facing, and internal associate serving experiences, working closely with PMs, engineers, and stakeholders across the company
Develop new feature concepts, frameworks, portfolio prioritization, and roadmaps that help drive the strategic definition of the desired user experience
Develop deep empathy for our customers and use research to inform design solutions
Translate strategy into concept prototypes to communicate your vision through artifacts
Provide UX direction for development, testing, and refinement of digital and service prototypes
Use visual and tangible storytelling to share your discoveries, influence stakeholders, and create energy around your ideas
Become entrenched in available and defined design systems and apply these in your work where applicable
Empathy that will empower you to be a customer advocate in our product development processes
Reflects understanding of design principles, systems thinking and industry-standard interaction patterns for responsive web and/or mobile
Showcases end-to-end work on digital product design projects – show your process from discovery to delivery
Benefits
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked
New York City (Hybrid On-Site): $114,700 - $130,900 for Sr
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Incentives could be discretionary or non discretionary depending on the plan
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being