Capital One

Capital One

Product Designer - Small Business

New York, NY | $115K - $131K

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Qualifications

  • A builder: You like getting your hands dirty to create great experiences around business intent and customer insights
  • A partner: You develop relationships with key product and tech partners to build a customer-first experience
  • A storyteller: You can weave and share compelling narratives around research findings and design concepts
  • An energizer: You gather and integrate feedback, influence stakeholders and create energy for ideas or initiatives
  • An open book: You’re comfortable sharing in-progress work with teammates and partners
  • Strong leadership presence to facilitate collaboration between Design and Tech
  • Ability to translate user needs and requirements into clear and compelling artifacts
  • Ability to clearly communicate your recommendations to partners and influence the shape of the product using service blueprints, future state maps, user journeys, and more
  • Excellent problem-solving and relationship management skills
  • At least 3 years of experience with user experience design and including visual UI design

Responsibilities

  • Responsible for the end-to-end user experience and interface design for both customer-facing, and internal associate serving experiences, working closely with PMs, engineers, and stakeholders across the company
  • Develop new feature concepts, frameworks, portfolio prioritization, and roadmaps that help drive the strategic definition of the desired user experience
  • Develop deep empathy for our customers and use research to inform design solutions
  • Translate strategy into concept prototypes to communicate your vision through artifacts
  • Provide UX direction for development, testing, and refinement of digital and service prototypes
  • Use visual and tangible storytelling to share your discoveries, influence stakeholders, and create energy around your ideas
  • Become entrenched in available and defined design systems and apply these in your work where applicable
  • Empathy that will empower you to be a customer advocate in our product development processes
  • Reflects understanding of design principles, systems thinking and industry-standard interaction patterns for responsive web and/or mobile
  • Showcases end-to-end work on digital product design projects – show your process from discovery to delivery

Benefits

  • Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked
  • New York City (Hybrid On-Site): $114,700 - $130,900 for Sr
  • Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter
  • This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Incentives could be discretionary or non discretionary depending on the plan
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Company information

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