Shift
Product Designer / Manager
New York, NY | $82K - $188K
Qualifications
- This role is designed for someone with 3+ years of experience translating product and design requirements into actionable and thoughtful recommendations
- You desire to build and ship regularly and have an interest in a product design and management hybrid environment, allowing you to design and manage quality product outcomes closely with development colleagues
- You bring an empathetic point of view, a knack for providing strategic guidance, and solid product design skills
- 3+ years prior work experience in a related role
- A portfolio exhibiting your product/UX design skills
- Working experience with industry-standard design and prototyping tools (e.g. Figma, Sketch, Invision, Adobe)
- Skilled at advocating for the user and demonstrated ability to influence design and development teams using user-centered design methodologies
- Knowledgeable of best-in-class digital trends and patterns for desktop, mobile, and TV
- Clear understanding of best-in-class web, app, and platform development practices
- Strong conceptualization and visual communication abilities
- Strong written and verbal communication skills
- Experience engaging clients face-to-face with a collaborative spirit and presentable manner
- Self-starting and flexible; with an ability to work independently
- The ability to multitask, managing multiple, simultaneously occurring projects
- Comfort with ambiguity and a commitment to constant iteration and improvement
- Desire to iterate using research and metrics as guidance
- Familiarity working with or creating design systems and tokens is appreciated
Responsibilities
- Shift Lab is seeking an early-career digital product designer/manager to collaborate closely with our team of project managers and technologists
- Collaborate daily with our developers and project managers by providing product/UX guidance that ensures quality delivery for our clients and their customers
- Help our clients and internal teams balance business needs against development timelines while advocating for best-in-class product and UX thinking
- Internalize and synthesize client business goals, user base, and market in order to identify high-value next steps, features, or use cases while balancing timelines and project constraints
- Evaluate design for improvement or modification based on industry best practice or qualitative/quantitative research in order to facilitate speed to delivery
- Conduct workshops with clients and our team in the name of consensus building and requirement gathering that result in clear actionable design and development solutions
- Apply your own detailed design craft (typography, layout, and composition) in the creation of sitemaps, user flows/journeys, wireframes, high-fidelity UI, and interactive prototypes - while working within client branding or existing design systems
- Collaborate with lead developers and project managers in roadmap and requirement definition based on project timelines
- Collect and reflect requirements via written use cases, user journeys, or design artifacts in order to build consensus and inform roadmap development and story creation
- Evaluate or execute market or design research via competitive analysis, content, and site audits, persona development, or journey mapping
- Craft and facilitate user-centered research including user interviews, usability testing, survey creation and analyses, and testing
- Support the full product lifecycle from discovery to delivery to maintenance
- Assist with refining and improving internal product design, management, and UX processes
- 501-1,000 employees
- Logistics, Transportation, Retail, Manufacturing, Technology, Hospitality, Healthcare, Logistics and Supply Chain, Automotive, E-commerce
- Public Company
- Founded: 2014
- San Francisco, California
- Company Specialties:
TECHNOLOGY, E-COMMERCE, MARKETPLACE, CUSTOMER SERVICE, PURCHASE TRANSACTIONS, and USED CAR
Company information
Shift (NASDAQ: SFT) is a leading end-to-end auto ecommerce platform transforming the used car industry with a technology-driven, hassle-free customer experience. Shift’s mission is to make car purchase and ownership simple — to make buying or selling a used car fun, fair, and accessible to everyone. Shift provides comprehensive, digital solutions throughout the car ownership lifecycle: finding the right car, having a test drive brought to you before buying the car, a seamless digitally-driven purchase transaction including financing and vehicle protection products, an efficient, digital trade-in/sale transaction, and a vision to provide high-value support services during car ownership.
