Apex Systems
Senior Product Designer
| $68K - $0K
Qualifications
- 6+ years of end to end complex digital product design experience (not so much marketing or informational sites)
- Strong understanding of data (both gathering & analyzing it) and using it to make design decisions
- Collaborative background working with product team and product owners
- Past experience with service design or an agency background is ideal
- This is both a hands-on and leadership role, with future management possibility for an experienced candidate
- A UX expert
- Customer centered design thinker that uses UX best practices
- You design ecosystems with seamless orchestration
- Insight driven
- You start and end with customer empathy, research, and data
- A strong communicator
- You present brilliant work with clarity and enthusiasm
- A collaborative builder
- An inspiring leader
- You lead by example and elevate those around you
Responsibilities
- In this role, you will be responsible for unpacking complex problems, leading designers and initiatives, and working closely with researchers, product managers, and engineers to deliver customer-centered experiences
- Collaborate with cross-functional teams to unpack complex problems, plan research, generate ideas, and execute from low to high fidelity delivery
- Apply human-centered design methods through discovery, research, ideation, prototyping, to deliver easy, empathetic, and encouraging experiences
- Utilize service design methods to design ecosystems that orchestrate both foreground and background actions, people, processes, and touchpoints
- Drive bold innovative ideas that push the evolution of product experiences
- Collaborate with researchers to plan user research and generate insights
- Foster alignment and clarity via design-led workshops to create process maps, flows, wireframes, journey maps, service blueprints, UI designs, and more
- Propose information architecture, interaction design, and usability direction grounded in research and best practices
- Create and refine prototypes based on input to meet business and customer needs
- Contribute to high-level strategic decisions and lead whiteboarding sessions
- Quickly make sense of, and thoughtfully solve for complexity at large scale
- Use and help maintain our design system to deliver a consistent, on-brand experience across products and channels (web, app, email, etc.)
Company information
