Bachelor’s Degree required in Plastics or Polymer Engineering, Business, Chemistry, or related discipline
10+ years sales experience in account management/sales, in manufacturing environment
Complex thinking skills in translating customer needs into solutions
Technical aptitude
Professional presence, including excellent verbal and written communication and presentation skills
Broad knowledge of solutions, materials and processing
Self-motivated
Team player
Strong organizational skills required
Minimal training and oversight required
Works autonomously on a day-to-day basis
Strong computer skills, proficiency with MS Word, Excel and PowerPoint
Each position at Avient focuses on eight Core Competencies as a Leader of Self
Work is in a home office environment
Valid US driver’s license
Position will require up to 50% domestic travel
Responsibilities
The Avient Key Accounts Manager is responsible for profitable growth through the commercial management and sales of Avient Specialty Engineered Material rigid and TPE plastic solutions to top manufactures in the Energy, Building and Construction, and Telecom industries with a heavy emphasis on Wire and Cable polymer solutions
Duties include strategic plan development / implementation, achieving annual objectives for sales, margins and volume growth at key customers, while increasing Avient presence and functional interaction within key customers
Expectations include the ability to communicate and collaborate at all levels of management, building relationships that ensure Avient is viewed as a strategic partner
Individual must have the ability to assist customers and Avient account team members in problem solving to deliver solutions, bring energy, enthusiasm and professionalism to their daily routines
This role requires the individual to perform the function independently with minimal oversight, and effectively interact and influence at the managerial peer level
Profitable revenue growth, including robust new business development within key account base
Achieve stated gross margin targets as a percentage of sales
Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of customer centric selling skills and tools, such as use of scorecards, business reviews, EVE tools, high/wide/deep, 5 warning signs, prospecting & new account calls, and development of a robust sales funnel, collecting ARs, avoidance of bad debts, cross selling and effective CRM system management
Establish, track and close new business targets within key accounts
Establish account development plans and network resources up, down and across both the customer’s organization and Avient
Develop, execute and manage sales plans, sales budgets, and expense budgets
As an individual and sales team member, contributes to the company's planning of both long- and short-term business objectives
This will include periodic and annual sales forecasts, as well as the setting of sales volume goals
Deliver the planned results (AOP)
Exercises discretion and judgment with respect to specific selling activities
These include, but are not limited to, solutions including appropriate product grades to be offered for specific applications and markets; appropriate use of standard product grades versus a custom compounded product and; competitive pricing of products
Work collaboratively with other Avient business segments to project a unified “One Avient” presence when necessary at key accounts
Prospects within their key accounts by establishing new relationships across the organization that will present new business opportunities for Avient
Create and maintain CRM data and sales statistics as required
Works to establish selling strategy/tactics; obtains orders; plans and organizes daily work; calls on existing contacts and prospective contacts; analyzes customer requirements and objectives to recommend Avient product solutions
Keeps Sales Manager informed of progress through regular activity reports/communications
Adds customer value by acting as a business consultant to customers’ key management; develops a thorough understanding of customers’ business, overall strategy and operational issues; advises customer on best Avient product(s) to accomplish their objectives; recommends customer pricing, custom solutions, and/or special considerations
Executes the growth strategy set by the Sales Manager and Market Manager at account base to deliver growth in focus market segment
Works with Technical and Customer Service team(s) to ensure customer requirements and satisfaction are met