RealManage Family of Brands
Vice President, Operations - HOA (CNC2024-6497)
Charlotte, NC | $85K - $105K
Qualifications
- Highly effective ability to manage Directors of Community Association Management, Community Association Managers and Assistant Community Association Managers
- Highly-effective ability to build and lead a team of professionals in terms of recruiting, hiring, training, managing, developing, coaching, and releasing employees as necessary
- Highly-effective ability to manage a large, complex portfolio of communities
- Ability to manage the RealMana
- Minimum 3-5 years HOA community management experience in addition to other professional work experiences demonstrating leadership capabilities
- Transition process to on-board new community association clients and closely coordinate with our Client Services Group and the client community during the set-up process
- Developer portfolio experience
- Familiar with vendor management, and construction and maintenance issues
- Understanding of Community Association business and financial statements
- Ability to motivate, cultivate and negotiate with committees
- Professional verbal and written communication skills
- Strong Computer Skills: Word, Excel, Outlook and Database applications
- Strong organizational and time management skills
- High integrity, honesty and professionalism
- Exceptionally strong customer service orientation
Responsibilities
- Manage the daily operations for a large, high-growth market, serving more than 100 communities
- Train, develop and oversee staff of DCAMs, CAMs and ACAMs
- Manage and track internal and external tasks, oversee all calendars and scheduled events, and serve as the second level of escalation
- Ensure CAMs are operating within the constructs of the Service Level Agreement and meet client expectations
- Help recruit and build a first class team
- Plus all other work related tasks as needed
Benefits
- $85,000 to $105,000, depending on education and experience
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High Deductible Medical Plan to be eligible)
- FSA
- Education Reimbursement
- 401K matching
- Employee Assistance Program (EAP)
- 9 paid Holidays
- 1,001-5,000 employees
- Financial Services, Real Estate, Property Management, Real Estate Services, Technology Solutions, Homeowners Association Management, Residential Real Estate, Association Management, real estate, Community Association Management
- Privately Held
- Last round: Private equity
- Plano, TX
- Company Specialties:
Community Association Management (HOAs and Condos)
Company information
RealManage Family of Brands is a rapidly-growing, innovative management services provider for community associations of all sizes and types, including homeowner associations, condominium associations, cooperatives, luxury high-rises, municipal utility districts, and large master-planned communities throughout the United States. We are honored to have been recognized on the esteemed Inc. 5000 list as one of the fastest-growing private companies in the U.S five years in a row. At RealManage, we pride ourselves on providing exceptional community management solutions, staffed by industry-leading experts equipped to quickly and accurately answer any questions you may have. We are committed to providing the highest levels of transparency, visibility, and personalized service to ensure that every community we manage runs smoothly. Our comprehensive HOA and condo management services include onsite management, portfolio management, community development, maintenance services, and insurance services. Additionally, our proprietary, cloud-based technology provides users with easy access to all pertinent community information anytime, anywhere, and from any device. This includes web portals, tablet apps, and smartphone apps for all community constituents, from board members to residents to service providers. DPS # B19240
