Bachelor’s degree, other technical training in business, or equivalent
2+ years’ of business functional area experience
Working knowledge of enterprise level applications
Ability to interact and communicate with customers of varying levels of expertise
Ability to communicate technical information to non-technical users
Ability to communicate business process to technical resources
Ability to create simple process flow diagrams or flowcharts that demonstrate business or system process flow
Ability to gather requirements and create test plans
Ability to prioritize job responsibilities
Demonstrated customer service abilities
Knowledge of business systems software and software development lifecycle
Ability to write simple queries and reports
Ability to work to a project plan, meeting established deliverables and timelines
Ability to execute based upon directions from senior team member
Adaptability and demonstrates good judgment
Responsibilities
The ideal candidate will assist in production support for Protiviti's ERP system
As a Junior Business Systems Analyst, you will collaborate with cross-functional teams, understand business needs, and contribute to the development and enhancement of systems that drive organizational efficiency
The ERP suite also enables Protiviti to plan, budget, predict, and report on the organization’s financial results for North America and the APAC regions
Join our robust team of engineers and business analysts in contributing towards the needs of both today and into the future of our professional staffing customer
Create basic ad-hoc reports or queries in support of system functionality or user requirements
Work with support groups to provide integrated system support
Provide post implementation support and enhancement/defect documentation as needed
Provide maintenance and configuration of user tables
May assist development team with pre-QA testing
May develop and conduct system and user acceptance testing
Answer questions, resolve issues, clarify participate in planning
Document, lead reviews, and obtain formal approval from business owners, development and QA for requirements for new systems or enhancements
Create functional and system requirements for small scale changes
Ensure that business processes, policies, and procedures are supported by proposed system solutions
Document different options for solutions
Work with business development and QS teams to confirm solutions meet business requirements
Participate as a team member on special projects
Collaborate with technical resources to resolve basic system issues
Solve basic business problems as needed
Benefits
$58,000.00 - $86,000.00
We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability
Robert Half provides paid time off for vacation, personal needs, and sick time
The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week
A new hire earns up to 17 days of CTO per calendar year
Our people also receive up to 11 paid holidays per calendar year
We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees