Oliver Wyman Group
Oliver Wyman CAVOK - Business Analyst - Machine Performance
Westlake, TX | $122K - $171K
Qualifications
- Minimum of two (2) years of experience in an analytics project-oriented environment
- College or Intern experience accepted
- Self-driven, agile learner with ability to deliver on ambiguous projects with incomplete data
- Able to effectively leverage customer service and data entry experience to assist the Work Order Management team
- Advanced ability to draw insights from analysis supported by data and clearly communicate them to both business and technical teams as well as senior management when required
- Ability to facilitate and coordinate effectively across multiple teams
- Exceptional situational analysis, decision making, and critical thinking abilities
- Achieving consistent and predictable results to the client
- Improved assessment of machine and equipment performance and ability to accomplish objectives
- Improved organizational capabilities and customer satisfaction
Responsibilities
- The Machine Performance Business Analyst role is responsible for monitoring and evaluating machine and equipment performance used in, and to support manufacturing operations
- The client will use the analysis to drive improvements to the reliability performance of its manufacturing equipment and machinery
- The position requires the successful candidate to engage across all client maintenance and operations departments, project teams, analyze information, and capture business documentation that clearly articulates project performance data to business area experts
- In addition, the position will help drive the design of new and/or reengineered processes in the equipment and machinery Planned Maintenance operations
- Support project teams by:
- Establishing baseline performance metrics for the work order management team machines
- Execute day to day work order processing, including planning, issuing, auditing, and performing data entry functions
- Monitoring and analyzing variances to baseline performance and targets
- Refine reporting efforts to include development of key operational reports to drive decision-making ability
- Provide guidance and help promote the enhancement of the machine maintenance programs
- Liaise with stakeholders to generate lessons learned for continuous improvement
- Help develop both short-term efficiency targets for the business and evolve long-term approach to delivering work efficiently and optimize cost of service
- Partner with operations/business teams to develop and implement KPI’s, automated reporting/process solutions, and process improvements to meet business needs
- Assist Work Order Management team by leveraging customer service skills to optimize user experience for multiple vendors in the machine maintenance program
Company information
