Job Title:IT Business Analyst

Job Type:Full-time

Target Start:12/04/2023

Active From:11/20/2023

Expire On:12/05/2023

Location:Charlotte, North Carolina, United States

Work Place Type:Hybrid - 3 days

Per hour Salary:40 - 43 USD

Contract Duration:24 Months

Openings:1

Experience

3-5 years

Work Authorization Requirement

Green Card (GC)
U.S. Citizen

Required Skills

Excel, Reporting, Troubleshoot, Adobe

Mandatory Skills

Power BI Hardware Software

Education

Bachelors Degree

Job Category

Information Technology (IT)

Sub Category

IT Support and Help Desk

Description

This position reports to the Vice President of CCP Projects and Operations, and will provide direct support to the CCP leadership team in the following roles:

Revise and process CCP policy and procedure documents, including the following document handling tasks:
Formatting of procedures, manuals, job aids and similar documents using advanced Word, Excel, and Adobe techniques
Coordinating document approval signatures via Adobe Sign
Creating Job Aids from scratch for group reference
Notarizing forms, and coordinating their shipment to the appropriate parties Report Development
Creation of reports with varying frequency, utilizing Power BI, Maximo, Content Navigator, and advanced Excel techniques.
Retrieving, compiling, and organizing data for these reports, working directly with project managers, site personnel, or contractors as needed.
Sending reports to executive management and relevant parties.
Troubleshooting or updating reports as needed, working with interconnected data and files. This requires independent, detailed, research and working with other team members or departments as needed.
Example reports may include: Vehicle usage, including assignment, accounting, and the development of routine reports Training status Observation status
Review observation reporting systems and assess for trends, oversee recognition program.
Assist General Managers in the preparation of contractor performance review meetings, conducting preparatory work such as presentation template development and compiling assessing performance data.
Serve as a backup coordinator for selective work management functions in Maximo (ie: Work order routing, purchase requests).
SharePoint Support Managing access to department SharePoint pages. Creating and managing SharePoint sites as needed. Customizing query links to non-SharePoint databases to be used on SharePoint sites Supporting CCP personnel with site / badge access issues.
Coordinate volunteer and team building events.
General Administrative Duties/Team Support o Support monthly staff meetings through preparation of agendas and necessary meeting attachments.
Expense report creation, managing, and submission for the Vice President
Time sheet support, trouble shooting, or delegate approval as needed using the MyTime application
Travel arrangement for direct manager and self, using the Egencia platform
Setting up meetings or discussions, this includes in-person and Microsoft Teams meetings
Submitting IT, Help Desk, Telecom, or Business Automation Platform requests as needed.

These requests may include, but are not limited to:

Hardware/Software Requests
LAN ID Requests
Corporate Card Requests
Application Requests
Mobile Device requests Guiding team on basic software functionality or troubleshooting as needed.

This includes but is not limited to:Teams, Adobe Acrobat Professional, Word, Excel, Outlook, Power BI, Autodesk Build, PowerPoint, internet browsers, and as mentioned previously, Maximo, SharePoint, MyTime, and Content Navigator. Learns and researches new processes, applications, roles, and issue resolution when needed.