At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

About the team

Join our Solution Management organization! You'll have the chance to build innovative new solutions for our clients and collaborate with our Sales, Engineering, Professional Services, and Customer Experience teams. Our Solution Management team serves clients globally, with team members in the US, Canada, Europe and the Asia Pacific. The team is very collaborative and supportive of each other as we work to deliver best in class solutions. You'll have the chance to engage in weekly team meetings where you'll be supported by your leader and peers. We're a professional group that expects and delivers high quality work.

What you'll be doing:

Manages product plan by ensuring changes in market and business priorities including integration needs and technology advancements are reflected. Presents status updates at quarterly and annual stakeholder meetings.
Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved.
Prepares and presents product plans. Identifies risks and challenges, opportunities and growth strategies, business integration needs and retirement plans.
Prepares and presents product roadmap reviews as well as providing product’s general strategic direction.
Manages project inventory during budget planning process, interlocks on all companion activity and prioritizes as necessary to execute against plan throughout the year. Determines release dates.
Monitors and understands product’s profit and loss statement. May be responsible for revenue and profitability of assigned products.
Provides content for product roadmaps, ensures timely delivery and provides business reasons for any changes/revisions made to roadmaps.
Engages and interacts with clients during feedback sessions, focus groups, user groups and requirements gathering sessions. Practices open and honest communications with clients.
Acts as product launch manager when appropriate for new products or rollouts of major releases.
Collaborates with senior management to provide content for market messages, sales collateral and as needed RFPs (request for proposal).
Completes business scope documents and defines and documents user personas for individual products.
Collaborates with vendor support managers for oversight and maintenance of all secondary and support vendor relationships.
Acts as escalation point for client issues that require product change resolution (does not include standard problem escalation process.
Determines and approves all service level agreements (SLAs) related to products and includes with business scope documents.
Works closely with development teams to review enhancement requests for strategic value and align resources to high priority project.
Provides presentations to clients during business reviews, prospect briefings and internal group meetings.

What you bring:

Thorough knowledge of FIS Asset & Auto Finance solutions
Requires general business skills, auto and equipment financing and servicing industry knowledge, financial management and planning skills, long-term vision and executive presence
Effective presentation and interpersonal skills
Ability to utilize judgment in decision making process and decisions related to job tasks
Ability to communicate effectively with all levels of management in an organized, professional manner
Client relationship management skills, understanding and focusing on clients’ needs, establishing credibility and building positive, professional, relationships with clients
Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally
Project management skills; ability to prioritize and complete tasks
Requires leadership and negotiation skills
Flexibility, versatility, dependability

What we offer you:

At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:

Opportunities to make an impact in fintech
Personal and professional learning
Inclusive, diverse work environment
Resources to give back to your community
Competitive salary and benefits
An inclusive workspace built on collaboration, flexibility and respect.
A salary and benefits package that reflects your hard work.