Job Summary

Working in close collaboration with the Senior Leadership Team (SLT) of Harvard University Health Services, the Senior Project Manager provides structure and support for the planning, implementation, and measurement/tracking success for strategic and business operations projects for HUHS. Partnering with executive sponsors, process owners, and managers to implement strategic, business operations, and “must do, can’t fail” initiatives that have been selected by the SLT, the incumbent provides organizational support, leadership, and coordination to the project team. The Senior Project Manager assists with change management, assures ongoing progress in a timely manner, and facilitates decision-making with key stakeholders.

Position Description

DUTIES AND RESPOSIBILTIES:

Direct multiple complex projects simultaneously to meet the current and anticipated strategic and operational needs of HUHS.
In collaboration with the SLT, ensures alignment between strategic plan and investment of resources for projects that will impact it.
Orchestrate the prioritization of resources across projects and manage links between projects. Ensure the right people are involved and informed on progress.
Provide project management expertise during project initiation, planning, execution, and closing, focused on critical success factors (project milestones and deliverables) and the development of contingency plans.
Develops and prepares materials for use in problem solving activities, team meetings, executive level updates, and trainings for leaders and staff.
Develops project plans, documents key business requirements, and facilitates decision making among a wide variety of stakeholder groups. Effectively use qualitative and quantitative data to present alterative options, highlighting tradeoffs. Develops content and provides well-defined frameworks to facilitate discussions in project meetings and documents outcomes.
Ensure appropriate deliverables are developed, including but not limited to workflows, standardized work, process analysis, measurement plans, test plans, implementation strategies, and change management plans.
Engages with steering and executive committees for decision-making, change management, and communications; develops and delivers executive-level updates.
Facilitates communications in collaboration with the HUHS communications team to lead meetings, update appropriate web-based applications, and share information with the organization. Develops professional presentations.
Effectively engages with SLT and project teams to manage deadlines and move projects forward in a timely manner.
Builds strong relationships with key stakeholders in the organization and the Harvard community to provide ongoing dialogue and feedback on projects and needs.
Works collaboratively with IT to maintain accurate, ongoing reporting as needed for projects. Provides report analysis.
Serves as liaison for HUHS with outside consultants and vendors as required by initiatives and project teams.

COMPLIANCE:

Adheres to the expectations and professional responsibilities of the department.
Employs the standards, practices, and procedures of the department.
Completes and complies with HUHS training requirements including HIPAA Privacy and Security.
Reports non-compliance incidents to the supervisor, manager, and/or Compliance Officer.

Basic Qualifications

Bachelor’s degree and 7 years’ cross functional project management or consulting experience in higher education, health services, information technology, emergency management, or administrative operations or equivalent experience

Master’s degree and 5 years’ cross functional project management or consulting experience in higher education, health services, information technology, emergency management, or administrative operations or equivalent experience
Proficiency with presentation and collaboration tools and advanced Excel skills
Demonstrated teamwork skills, service mindset approach, and ability to act as a trusted advisor
Excellent written, verbal, and data presentation skills and ability to influence key decision makers
Organized, flexible, and able to thrive in a fast-paced environment
Ability to maintain confidentiality

Additional Qualifications And Skills

Proficiency with presentation and collaboration tools and advanced Excel skills
Demonstrated teamwork skills, service mindset approach, and ability to act as a trusted advisor
Excellent written, verbal, and data presentation skills and ability to influence key decision makers
Organized, flexible, and able to manage multiple challenging projects simultaneously in a fast-paced environment
Ability to maintain confidentiality

Working Conditions

All Harvard University Health Services (HUHS) staff and staff affiliates are considered Health Care Workers and as a condition of employment must provide documentation of the following:

Letter of good health from your personal health care provider.
TB skin test (within past 3 months) or, if known skin test positive, documentation of previous chest x-ray, information about any past treatment.
Documentation of immunity (positive antibody titers) for Measles, Mumps, Rubella and Varicella.
Proof of appropriate past immunization for Measles, Mumps, Rubella and Varicella.
Hepatitis B vaccine series – required for staff with possible exposure to blood or blood borne pathogens.
A current Flu vaccine (this season) and Covid vaccines to include the Primary series and Bivalent Booster.

The required medical documentation/medical clearances can often be obtained by contacting your Pediatrician, PCP, medical provider. Titers, TB Skin testing can be performed by appointment at Occupational Health facilities.

HUHS continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Being up to date with COVID vaccination, annual flu vaccination and other required medical vaccinations and documentation are required as a condition of employment at HUHS. You may claim exemption from the vaccine requirements for medical or religious reasons.

Additional Information

Please note:

Harvard University requires a pre-employment reference and background screening.
Harvard University is unable to provide work authorization and/or visa sponsorship.
This position has a 90-day orientation and review period.

Benefits

We invite you to visit Harvard’s Total Rewards website to learn more about our outstanding benefits package, which may include:

Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

General Administration

Department Office Location

USA - MA - Cambridge

Job Code

360058 Admin Offcr/SrIndiv Contrib

Work Format

Hybrid (partially on-site, partially remote)

Sub-Unit

Salary Grade

058

Department

Executive Office

Union

00 - Non Union, Exempt or Temporary

Time Status

Full-time

Pre-Employment Screening

Criminal, Identity

Schedule

Total hours: 40

Monday - Friday: 8 hours per day

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University Health Services is committed to fostering a diverse, inclusive, and equitable workplace in which all employees feel valued and have a sense of belonging. These principles are integral to our work and are at the core of who we are. We actively seek applicants with demonstrated commitment and/or experience promoting and fostering a working and learning environment that is supportive of individuals from diverse backgrounds. We welcome, respect, and embrace individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, abilities, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.