Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

This role is responsible for supporting the development of a vision, roadmap and solution for enterprise Pharmacy Benefit Management products that achieve outcomes and deliver value.
It requires strong relationship management and influencing skills and the ability to partner cross-functionally with key stakeholders to deliver on commitments.
Participate in product discovery activities, deeply understanding the business, the consumers, the market and working with the team to innovate, test and deliver value.
Supports product strategy for the entire life cycle management of a technology/digital product, including purpose, definition, design, planning, development, prototyping and testing. Applies design thinking techniques (e.g., user journeys, wire-framing, prototyping) in order to define product features; develops the roadmap based on effort sizing and overall value to the business.
Facilitates the capturing of consumer and business needs through the creation of user/technology stories for the engineering team to deliver business value
Evaluate current product state to identify opportunities through customer needs, product analysis, digital data and stakeholder conversations.
Provide product demos to inform and gain adoption.
Keep a close pulse on the voice of the customer, identify insights and propose solutions to address problems and maximize latest opportunities.

Required Qualifications

3+ years Product Management, Product Owner or Business Analysis experience, owning enterprise-scale products/capabilities

3+ years in healthcare and/or insurance

High technology and data acumen

3+ years experience problem solving and consulting within complex environments

3+ years experience facilitating cross-functional teams’ efforts

Clear and concise oral and written communication skills and strong interpersonal skills

2+ years experience working in an agile environment and leading decentralized teams

Ability to make informed decisions in a high-pressure environment

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Ability to travel up to 4-6x per year

Preferred Qualifications

Agile Certification e.g. SAFe® 5 APM or equivalent

Experience In Pharmacy Benefits Management

Relevant Master’s degree

1+ years of mentoring and coaching colleagues

Education

Bachelors Degree or Relevant Experience

Will accept 2 years experience per 1 year college plus required years of product management experience

Pay Range

The typical pay range for this role is:

$90,000.00 - $180,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Companypolicies.

For more detailed information on available benefits, please visitjobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services throughColleagueRelations@CVSHealth.comIf you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.