Customer Success Director

Palo Alto, CA | $151K - $195K

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Company information

Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise. At Uniphore, we believe companies that best understand and take action on those conversations will win. We have built the most comprehensive and powerful platform that combines conversational AI, computer vision, emotion and tonal analysis, workflow automation, and RPA (Robotic Process Automation) workflow automation and RPA (Robotic Process Automation) with a business-user-friendly UX in a single integrated platform to transform and democratize customer experiences across industries.

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501-1,000 employees
Software, Information Technology, Enterprise Software, Technology, Artificial Intelligence, Software Development, Machine Learning, Cloud Computing, Computer Software, Telecommunications
Privately Held
Founded: 2008
Last round: Series E
Last round: US$ 400.0M
Palo Alto , California
Company Specialties:
Speech Recognition, Voice Biometrics, Enterprise Mobility, Digital Assistant, Customer Experience, Virtual Assistant, Speech Analytics, SaaS, Artificial Intelligence, Machine Learning, Virtual Digital Assistant, speech analysis , Deep tech, customer analysis, Conversational AI, Conversational Analytics, Conversational Assistant, Conversational Security, Customer Engagement Journey, Customer Service, Conversational Commerce, Conversational Automation & Analytics, and sales intelligence