At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

WATERFORD, WEDGEWOOD + FISKARS LUXURY BRANDS, A PART OF FISKARS GROUP

Account Manager (Sales Lead), Luxury Department Stores

OUR ROLE

Step into a world where passion meets purpose, and where your expertise transforms transactions into captivating relationships - it's an opportunity to mold the future of our luxury heritage brands and elevate our position in the luxury goods space.

TheAccount Manager (Sales Lead), Luxury Department Storesat Fiskars Group is a unique blend of business acumen, interpersonal finesse, and strategic vision. In this role, you’ll be at the forefront of our mission to elevate the brand and expand our presence within iconic accounts such as Bloomingdales, Neiman Marcus, Saks Fifth Avenue, and Nordstrom and beyond. Your role is more than just selling; it's about understanding the intricate desires of our high-end customers and tailoring our strategies to exceed their expectations. It’s curating experiences, forging deep connections, and building partnerships that elevate our brand to new heights. Your mission will be to understand customer challenges, priorities, and needs, know the key decision-makers, and orchestrate sales that set new industry benchmarks.

This isn't just a job; it's an invitation to contribute meaningfully to our journey of transformation. Join us, and together, we'll raise the bar in the world of luxury brands, setting new standards for excellence and making history along the way. Your expertise will be the catalyst for our brand's ascent in the luxury sphere, and this is your moment to be part of this remarkable shift.

This position is based out of theWall, New Jersey locationand reports to ourSales Director for Luxury Brands. The role isfull-timeand is aremote rolewith occasional in-office work in our showroom in New York.

WHAT YOU’LL DO ATWATERFORD, WEDGEWOOD + FISKARS LUXURY BRANDS / FISKARS GROUP

Responsibilities:

This role is responsible for generating profitable business within an assigned major accounts, territories or channels by developing and implementing a comprehensive sales plan that includes new and existing sales strategies and tactics. It is also directly responsible for expanding new relationships and cultivating existing account relationships by:

Learning detailed information about the customer (including strategic challenges and priorities);
Identifying key decision makers and coordinating necessary meetings (including Top to Tops) with the account and Fiskars teams;
Prioritizing opportunities critical to the customer/account – includes in-line, new category and promotional;
Ensuring professional sales coordination and planning (including forecast/report sales accuracy) and develop and deliver account proposals and market plans.
Responsible for managing the line review process for their respective account – includes efficiently utilizing all Fiskars resources (channel, product marketing, pr, sales analytics).

Additional key responsibilities:

Building account relationships and generating profitable business directly with customers, understanding the customer challenges, priorities and needs, as well as by knowing detailed information about the account, who the key decision makers are and what it takes to close the sale
Analyzing sales data and providing accurate forecasting to ensure operational efficiency and high levels of service
Providing appropriate sales planning and coordination by working with marketing and NPD in order to create comprehensive sales plans and proposals that sell profitably for key customers and rep. groups.
Managing expenses, as well as account administration, to ensure that internal and external resources are utilized accordingly to develop and strengthen relationships directly with key customers and rep groups.
Coordinating and attending sales shows to create awareness and develop sales opportunities in key strategic channels to ensure that Fiskars brands are viewed as a leader in the market and a desired partner.

Who You Are

We are seeking an individual with progressive selling experience in luxury goods with major retail accounts, someone who thrives on building account relationships and generating profitable business directly with key customers.

Education:Bachelor’s Degree

Experience & knowledge:

5-7 years progressive selling experience in luxury goods with major retail accounts
Interpersonal Communication
Customer Focus
Planning Skills
Analytical Reasoning
Business Acumen
Demonstrated ability to achieve sales targets for key accounts

Language skills:

English as a daily working language

START YOUR JOURNEY AT FISKARS GROUP

We are eagerly awaiting your application. We review applications on a continuous basis, so please submit your resume today! Don’t worry about a cover letter, your application is enough indication of your interest.

We are committed to protecting your personal data, so we only accept applications through our career website.

Last day of application:

2023-11-30

At Fiskars, we value providing benefits that matter to you and cater to our diverse global workforce, no matter where you are in the world. While benefits may vary based on location, here are some of the incredible offerings you can expect when joining our team:

Competitive Compensation:We ensure that our employees are fairly compensated based on industry standards and local market factors.

Health and Wellness:Your well-being matters to us, no matter where you are. We offer various health and well-being focused programs and coverage, adapted to the requirements of each region.

Work-Life Balance:We understand the need for balance in your life. Our paid time off plans and flexible work arrangements and policies are designed to accommodate local customs and personal commitments, enabling you to thrive in both your professional and personal life.

Professional Development:We believe in nurturing talent and supporting professional growth. Through training programs, skill development initiatives and learning resources, we empower our employees to reach their full potential.

Inclusive and Diverse Environment:We value diversity and promote inclusivity. Join a workplace where your unique background and perspectives are celebrated, fostering collaboration and respect across all our markets.

Recognition and Rewards:We believe in celebrating and recognizing the contributions of our employees worldwide. Our recognition programs are designed to acknowledge exceptional performance and achievements, ensuring that your efforts are celebrated and valued.

Vested Interest:Through our Employee Share Purchase Plan (ESPP), you have the opportunity to invest in Fiskars Group and become a proud co-owner, sharing in the success and growth of the company.

Employee Discounts:We want to ensure our team members make each day the extraordinary with use of our products and offer product discounts across our brands.

Please note that specific benefits may vary based on local regulations, market conditions, and other factors. We are committed to providing competitive and meaningful benefits to our employees in every market we operate.

Fiskars Group is the global home of design-driven brands for indoor and outdoor living. Our brands include Fiskars, Gerber, Iittala, Royal Copenhagen, Moomin by Arabia, Waterford, and Wedgwood. Our brands are present in more than 100 countries and we have more than 350 own stores. We have 7,000 employees and our global net sales in 2022 were EUR 1.2 billion.

We are driven by our common purpose: Pioneering design to make the everyday extraordinary. Since 1649, we have designed products of timeless, purposeful, and functional beauty, while driving innovation and sustainable growth.

Read more: fiskarsgroup.com

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