Job Description

Join Crow Insurance Agency, a thriving insurance agency located in Rockport, Texas. Our dedicated team of professionals provides exceptional service to our valued clients, ensuring their insurance needs are met with care and efficiency. As an Account Manager, you'll play a crucial role in building and maintaining strong relationships with our clients, serving as their trusted advisor for all their insurance inquiries and requirements.

What sets us apart? Our commitment to providing personalized service and going above and beyond for our clients. We believe in creating a positive and inviting atmosphere where teamwork, collaboration, and dedication are celebrated.

If you're passionate about customer service, have excellent communication skills, and thrive in a fast-paced environment, Crow Insurance Agency is the place for you. Join our team and make a difference in the lives of our clients!

Salary: $40000.00 - $80000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Retirement Plan

Evenings Off

Mon-Fri Schedule

Responsibilities

Client Management: Build and maintain strong relationships with clients, acting as their primary point of contact for insurance inquiries and assistance.

Policy Maintenance: Review and update existing insurance policies to ensure accuracy and adequacy of coverage.

Claims Assistance: Guide clients through the claims process, providing support and assistance when needed.

Renewals and Upgrades: Proactively identify opportunities to offer clients additional coverage or policy upgrades to meet their evolving needs.

Problem Resolution: Address and resolve client concerns or issues in a prompt and professional manner.

Requirements

Customer Service Experience: Previous experience in a customer service role is preferred.

Strong Communication Skills: Excellent verbal and written communication abilities to effectively interact with clients and team members.

Detail-Oriented: High attention to detail to accurately process insurance policies and documentation.

Organizational Skills: Strong organizational and time-management skills to handle multiple client accounts and tasks.

Positive Attitude: A positive and inviting demeanor to create a welcoming and friendly environment for clients.

Company Description

Our family has operated an Allstate Insurance Agency for 17 years. We help people with their insurance – home insurance, auto insurance, renters insurance & more. Our service-oriented insurance agency continues to lead in company awards and we are looking to expand.