About the Opportunity

The Administrative Operations Manager is a key member of the PhD Network team who ensures that the office and supporting functions operates smoothly and efficiently on behalf of all PhD Network initiatives.

Responsibilities:

The main goals of the Administrative Operations Manager is to ensure that the office operates smoothly and efficiently. The Administrative Operations Manager duties and responsibilities usually include overseeing student workers, receiving and directing visitors, handling or delegating basic office tasks, ensuring data in enterprise systems are up to date and accurate, website maintenance and management, event planning and executive assistant functions. The Administrative Operations Manager will hire and oversee work study support, ensure that the PhD Network office suite is organized and equipped to support all activities efficiently and leveraging the full scope of university systems.

Qualifications:

A passion to support the graduate education mission. Bachelor’s degree required with a Master’s preferred. Minimum of 2 years of experience in higher education with specific experience in a high paced office environment. Student service experience preferred. Applicant must be self-motivated, anticipate problems and demonstrate significant independent judgment – must be able to take initiative and follow through on tasks independently. Ability to navigate and manipulate datasets and to use and run reports from enterprise systems is a requirement. Demonstrated record of collaboration, establishment of effective processes, commitment to process and self-improvement, high quality standards and integrity is required. The position requires collaboration with colleagues from different disciplines and functions, critical thinking, attention to detail, and excellent communication (verbal and written) skills. Computer skills are essential along with an aptitude to learn new tools. Commonly used software packages include the Microsoft packages, Adobe suite, SharePoint, WordPress, MailChimp, Smartsheet, Salesforce.