Cresta

Cresta

Customer Success Manager

Panamá, Provincia de Panamá | $77K - $158K

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Company information

Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest. Our real-time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from every customer conversation and amplifies them with real-time assistance and coaching. By nudging best practices around objection responses, expectation setting, troubleshooting, and more: Cresta supercharges agents to focus on what really matters; their customer interactions. Cresta brings together industry-leading AI experts, proven leadership, and top-tier investors including Sequoia, Andreessen Horowitz, Greylock Partners, Andy Bechtolsheim, Mark Leslie and Vivi Nevo.

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51-200 employees
Software, Information Technology, Manufacturing, Artificial Intelligence, Data Science, Machine Learning, Data Analytics, Education, Retail & Wholesale, Sales
Privately Held
Founded: 2017
Last round: Series C
Last round: US$ 80.0M
San Francisco, California
Company Specialties:
AI, Machine Learning, Voice, Chat, Contact Center, Customer Experience, Digital Transformation, Real-time Coaching, and Real-time Agent Assistance