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Forethought

Forethought

Head of Sales Operations

SF, CA | $180K - $230K

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Company information

Launched in 2018, Forethought is a leading generative AI company providing customer service automation that helps support teams maximize efficiency and productivity. Forethought’s products enable seamless customer experiences by infusing generative AI, powered by Large Language Models (LLMs), at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledge—all from one platform.

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51-200 employees
Financial Services, Manufacturing, Technology, Health Care, Artificial Intelligence, Education, Natural Language Processing, Data Visualization, Predictive Analytics, Customer Support and Chatbots
Privately Held
Founded: 2017
Last round: Series C
Last round: US$ 65.0M
San Francisco, California
Company Specialties:
AI, NLP, Customer Support, Customer Success, Help Desk Management, NLU, Machine Learning, Customer Experience, Natural Language Understanding, Natural Language Processing, Artificial Intelligence, Automation, Customer Operations, and Help Desk Integration