About the Company

Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

Insurance Sales Development at Valon

The Insurance Sales Development team is primarily focused on growing insurance revenue for Valon Insurance by converting Valon homeowners into insurance customers. The team works closely with cross-functional departments like Marketing, Product, Client Engagement, and Third-party Insurance Agency partners to drive customer conversion. The team is responsible for articulating Valon Insurance’s value propositions to and managing inbound and outbound interactions with prospective insurance buyers

About the Role

We are looking for enthusiastic sales managers to help us build and lead the Insurance Sales Development team. As an Insurance Sales Development Manager, you are expected to lead all aspects of the Sales Development Team including training and developing the sales team, managing the sales pipeline, owning team performance metrics, building sales processes and best practices, and recruiting sales talent. As a new and lean team, you will also be responsible for helping us test and iterate on sales processes and marketing content. The ideal candidate is someone who has prior sales and sales management experience, is able to build and iterate on sales processes, and can drive sales performance across the team.

Responsibilities

Establish sales processes and best practices
Set and manage conversion goals for the team
Recruit, train, and develop sales talent
Work cross-functionally with product and business operations teams to implement and/or develop sales management tooling
Manage call campaigns and customer interactions in the CRM platform
Create multi-channel sales strategies across phone, email, and other channels and monitor performance metrics for each channel
Work closely with Client Engagement and Lending teams to develop and manage cross-sell initiatives
Establish insurance sales guidelines, processes, and SLAs
Provide constructive feedback on improving the overall effectiveness of insurance marketing campaigns, sales processes, and third-party agency partners
Make outbound calls and transfer leads to our insurance agency partners for customer conversion

Expected Outcomes

Convert 25%+ of target homeowners to insurance customers

Ideal Background

5+ years experience in building and leading sales teams
Strong oral and written communication skills
Strong organizational and sales process management skills
Ability to help the team prioritize and manage their sales pipeline
Ability to quickly learn and adopt systems and processes
Demonstrate a resilient and positive attitude
Proven record of driving team sales performance and working in fast-paced environments
Prior insurance experience is preferred but not required*

*If you do not currently have an active insurance producer license, you will be expected to take and pass the requisite insurance licensing exam within 60 days of hire - Valon will reimburse associated fees for the first attempt.

Benefits

Medical, dental, and vision insurance plans
Flexible sick days and vacation days
Monthly lunch stipends (groceries qualify!)
Commuter benefits
MacBook, custom accessories, ergonomic equipment
Support for H1B, TN, and E-3 Visa change of employer transfers

Throughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.