About Tomo

Tomo believes the joy and promise of a new home should never be overshadowed by the hassle of buying one. We’re on a mission to reinvent home buying—beginning with a simpler, faster, and less expensive mortgage experience. By empowering homebuyers with technology and transparency, we’re fundamentally changing the way people buy homes.

The elevator Pitch...

Do you love solving problems? Are you motivated to provide customers with a once-in-a-lifetime experience? Does using technology to transform the everyday get you fired up? Tomo is on a mission to transform the homebuying experience, and we need some GOATs to get us there!

As a Sales Development Representative at Tomo, you will work as part of our front line team to engage, educate, and provide guidance to new customers who are learning about our mortgage offerings. Our Sales Development Representatives are the first point of contact with future homebuyers! You are primarily focused on introducing our unique Tomo experience to homebuyers and cultivating relationships with real estate agents.

This role will require working some non-traditional hours (i.e. weekends and evenings).

The things you'll be doing...

Being the FIRST Tomo contact to our customers
Providing a world-class customer experience as a part of helping customers choose the Tomo Mortgage
Engage with customers and real estate agents via text, email, phone and live chat!
Educate customers about Tomo, our offerings, and the pre-application process, establishing trust
Connect and maintain relationships with real estate agents to keep them in the loop of how their buyers are progressing in the mortgage process
Collaborate with Loan Officers to connect with customers to answer questions that require a license, i.e., questions about product, rate, and eligibility, and ensure that customer needs are met by these conversations
Contribute to continuous improvement of the current processes and show the ability to identify patterns and processes that may improve downstream business practices
Adapt to and embrace process and policy changes as we learn more about our customers, their needs, and how to drive an industry-changing customer experience in mortgage

The things you're a GOAT at...

Communication- written, slack, email, phone, text- you name it, you can “speak” it!
Analyzing data and perceiving problems or patterns
Excellent command of English grammar, usage, and spelling
Remaining positive in a fast-paced, dynamic and rapidly growing organization
Learning to grow- with a healthy interest in advancing your career in Sales or Business Development
Competitive, hard-working, and seeking to proactively make a difference
Strong time management skills
Coachable, hungry to learn and continuously improve

You may also have the extras...

Experience in financial services or technology
1-2+ years of sales experience
Bachelor’s degree
Spanish language fluency

This role is based in our Stamford, CT office Monday - Wednesday, and is remote-optional Thursday & Fridays.

The on target earnings for this position will be between $67,000 - $77,000 annually.

We care a lot about our Team…

Just like our ideal of anticipating the needs of our customers, we strive to provide everything our Tomo Teammates need to be happy, healthy, and motivated. Our package includes:

Equity for all
Free Medical Insurance (HSA & FSA Options)
Free Dental Insurance
Free Vision Insurance
Generous PTO
Fully paid parental leave (4 or 12 weeks)
401(k) Retirement Plan
Tomo Swag Bucks
Commuter Benefits… and more!

Tomo is an Equal Opportunity Employer

Tomo is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status